Privacy Policy

Terms of Service

Last Updated: 7/18/2025

Welcome to DCM Digital Marketing Agency (“DCM,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and any related digital marketing solutions provided to clients in the United States and Canada.

By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Services Provided

DCM offers:

Digital marketing strategy & consulting
SEO, PPC, and social media management
Content creation & email marketing
Web design & development
Analytics & reporting

2. Client Responsibilities

Provide accurate business information.
Grant necessary access to accounts (Google Ads, Facebook, etc.).
Pay invoices on time (late fees may apply).

3. Fees & Payments

Fees are outlined in your contract.
Recurring services are billed monthly.
Refunds are not provided for completed work.

4. Intellectual Property

All strategies, reports, and content created by DCM remain our intellectual property until full payment is received.

Clients may not resell or redistribute our work without permission.

5. Termination

Either party may terminate with 30 days’ written notice.
Unpaid balances must be settled upon termination.

6. Limitation of Liability

DCM is not liable for:

Third-party platform changes (e.g., Google algorithm updates).
Financial losses from marketing performance fluctuations.

7. Governing Law

These Terms are governed by the laws of ‌British Columbia, Canada.

Last Updated: 7/18/2025

DCM respects your privacy. This policy explains how we collect, use, and protect data for clients and website visitors in the USA and Canada.

1. Data We Collect

Personal Data: Name, email, phone, business details.
Usage Data: Website visits, cookies, IP addresses.
Client Data: Ad account access, analytics, performance reports.

2. How We Use Data

Deliver and improve services.
Communicate with clients.
Analyze marketing performance.
Comply with legal obligations.

3. Data Sharing

We do not sell your data. Limited sharing may occur with:
Trusted third-party tools (Google Analytics, Meta Ads).
Legal authorities if required by law.

4. Data Security

Encryption, secure servers, and restricted access.
Clients must safeguard login credentials.

5. Your Rights

Access, correct, or delete your data.
Opt out of marketing emails.
Canadian clients: Request compliance with PIPEDA.

6. Cookies & Tracking

We use cookies for analytics. Disable them via browser settings.

7. Policy Updates

Changes will be posted here. Continued use = acceptance.

Contact Us:

Email: hello@dcmarketing.ca

Phone: +1 (888) 884-6556

By using DCM’s services, you agree to these Terms and Privacy Policy.